How we use data

Australia's data is an important national asset which can be used to inform policy development, improve service delivery and evaluate government programs.

Effective use of public sector data can support innovation and contribute to Australia’s economic growth and social wellbeing. Sharing public sector data can also help to create a fairer and safer society for everyone.

 

 

Improving policy and programs

Public sector data can inform government policy and programs in areas such as regional development, drought relief, and the location of important services like schools, transport links and healthcare facilities.

Data sharing for this purpose could enable the identification of trends and risks to inform policy making, provide a holistic understanding of cross-portfolio impacts and ‘wicked problems’, enable modelling of policy and program interventions, and assess broader system trends.

It could also enable program risk analysis and impact measurement, identify program gaps, challenges, and successes to inform new or improved programs.

Supporting research and development

Public sector data can be used to help researchers find the solutions to Australia’s current and future problems. Public sector data can help researchers improve health solutions, create frost tolerant crops or improve traffic flow in cities. 

Data sharing can drive innovation and new approaches to issues by a range of actors including universities and private sector.

Improving government services

Public sector data can be used to improve the delivery of government programs and policies. Better use of data can help government agencies to provide coordinated and structured advice, support, and services to citizens and customers. This includes activities to improve user experience of service delivery through simplification and automation, as well as proactive engagement to ensure citizens are aware of their rights and obligations. Proactive engagement could include notification that you are eligible for a particular government payment, or reminders for welfare recipients to report their income so that welfare payments which depend on the report are not cancelled.

Data can be used to pre-fill forms, reduce waiting times by ensuring that people are directed to the right access point, and improve services so that the public is receiving the best outcomes, support and information.